Aviation Art Books

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How To Buy

We use Paypal as our payments processor but if you do not have a Paypal account that’s no problem as there is an option to pay with a number of major credit cards including VISA, Mastercard, American Express and Maestro.
Please note our payment processing account is in the name of Aviation Eye Art Prints, Books and Cards and the transaction should appear on your statement as
‘PAYPAL *AVIATIONEYE’

Pay with PayPal or most major credit cards

Contacting Us To Order
By Telephone or Fax to - UK: 0121 355 1333       International: +44 121 355 1333

The phones are manned during our office hours of Monday to Saturday 09.30 to 17.00 UK time.  Outside these hours please leave a message with your contact number and we will call you back as soon as possible.

By e-mail to:       sales@aviationartbooks.com
SPAM FILTERS - please note we ALWAYS reply to ALL legitimate e-mails within a couple of days at the most - if you do not get a reply it is because we have not received your mail, or you have not received our reply - this is usually due to incorrect spam filtering. Please call us in this event.

Write to:    Aviation Art Books, Framework Gallery, 16 Birmingham Road, Sutton Coldfield
West Midlands   B72 1QG    United Kingdom
Please remember to give us a contact telephone number so we can get back to you quickly if we have any query with your order.

Payment by cheque (UK customers only):
Please make cheques payable to Framework Gallery Ltd.
Please remember to add the correct amount of postage.
The cheque will take at least 2 weeks to clear from when we receive it before we can process the order.
It is strongly recommended that you call us before sending a cheque so we can confirm availability of the item you want and if necessary reserve it for you.

Online Ordering
M
ost of the items on this site can be purchased using our secure online ordering system. In any of the galleries you can double click the thumbnail image to go through to a more detailed description of the book with a larger image. Click on the Add to Cart link if you want to purchase the print displayed, you will be asked for name, address, credit card details etc.
All credit card transactions are processed using encryption and secure server technologies.

Insured Post and Packaging

UK
4.50 per order for our Standard Service.
5.50 per order for our Priority Service.

for more information see our Postal Charges page

Overseas
Please call or drop us an email. We will calculate the lowest possible shipping rates based on the size, weight, value and urgency of your order. You can still order online - we will add the agreed shipping amount to your order.

for more information see our Postal Charges page

Accepting Delivery of Parcels
Your delivery is insured. In some cases, usually depending on the value of the order, you may be asked to sign for the parcel upon delivery. In these cases, for the insurance to be valid, it is important that you examine the parcel carefully before signing for it. You do not have to unwrap it but if there are any external indications of damage such as holes, bending or signs of having been wet then make a note of this against your signature so it is put on record with the delivery company.

Overseas Orders - Exchange Rate
We can only accept overseas payments made by credit card or PayPal - the payment will be deducted in UK Pounds and will be converted to your local currency at the exchange rate on the day of processing. Please check the exchange rate before ordering as fluctuations will mean that the final price may differ from that stated on sales brochures. The price is also exclusive of any local import taxes that may be levied.

Lay Away Scheme
Most books on this site can be reserved for up to a week with just a phone call. If you would like to reserve for longer than our Lay Away option may suit you. More info..

Privacy Policy
At Aviation Art Books we recognize the importance of privacy with regard to our customers. It is necessary that we have access to certain personal information in order that we can fulfill orders.

The key points of our privacy policy are:

We do not disclose customer information to third parties other than when order details are processed as part of the order fulfillment.
All online transactions are processed using secure server facilities.
We never send unsolicited sales emails.

Click here for our Privacy Policy in more detail.

Our Guarantee
If you anything you buy from Aviation Art Books does not in any way meet your expectations then you can return it for a no-quibble full refund.

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